Best Free CMDB Software

Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilita... Read more about Jira Service Management

SolarWinds Service Desk is an advanced, user-friendly software solution designed for efficient IT service management. Its comprehensive features allow seamless tracking and resolving of IT issues, making it ideal for businesses seeking streamlined IT workflows. Key features include automated ticketing, which simplifies incident reporting and resolution. The asset management tool tracks and manages... Read more about SolarWinds Service Desk

BMC Helix CMDB is a comprehensive configuration management database (CMDB) software that provides organizations with a centralized view of their IT assets and services. It enables businesses to maintain accurate records of their configuration items (CIs), ensuring efficient management of resources and minimizing risks associated with changes. With BMC Helix CMDB, users can easily track relationshi... Read more about BMC Helix CMDB

Qualys Cloud Platform is a leading vulnerability management software that provides organizations with comprehensive visibility into their security posture. This cloud-based solution enables users to identify, assess, and remediate vulnerabilities across their IT environments, including on-premises, cloud, and mobile assets. Qualys offers continuous monitoring, ensuring that organizations can detec... Read more about Qualys Cloud Platform

ManageEngine ServiceDesk Plus MSP is an IT service management software specifically designed for managed service providers (MSPs). This platform enables MSPs to manage multiple clients with distinct service desks, streamline ticketing processes, and ensure efficient service delivery. It includes features such as incident management, problem resolution, asset tracking, and contract management, help... Read more about ManageEngine ServiceDesk Plus MSP

EV Service Manager is a robust help desk software solution designed to enhance customer support and streamline service management for businesses. This comprehensive platform allows organizations to manage service requests, track issues, and resolve customer inquiries efficiently. With its intuitive interface, users can easily log and categorize support tickets, assign them to team members, and mon... Read more about EV Service Manager

Matrix42 Service Management is an advanced help desk software solution designed to optimize IT service management (ITSM) and improve the overall user experience. The platform provides IT teams with powerful tools to manage incidents, service requests, and problem resolutions, ensuring efficient IT support operations. Matrix42 Service Management features a user-friendly self-service portal, allowin... Read more about Matrix42 Service Management

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

AssetSonar is a powerful asset tracking software designed to help organizations efficiently manage and track their physical assets throughout their lifecycle. This user-friendly platform provides real-time visibility into asset location, usage, and condition, enabling businesses to optimize their asset management processes. With features like barcode scanning, inventory management, and automated a... Read more about AssetSonar

SmartCMDB is a configuration management database (CMDB) software that enables IT departments to catalog and manage the components of their IT infrastructure. The platform provides a comprehensive view of hardware, software, network resources, and dependencies, enabling IT teams to monitor assets effectively. SmartCMDB automates the discovery and documentation of assets, minimizing manual data entr... Read more about SmartCMDB

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workflows, allowing organizations to tailor the software to fit their unique support processes. With its knowledge base featu... Read more about iTOP

Axonius is an intelligent IT asset management software that provides organizations with a comprehensive view of all digital assets within their networks, including devices, users, and software applications. It integrates with over 500 IT and security solutions, enabling automatic asset discovery, real-time monitoring, and cross-platform compatibility. Axonius empowers IT teams to manage the full a... Read more about Axonius

Motadata ServiceOps is a robust IT Service Management (ITSM) software designed to streamline and optimize IT operations within organizations of all sizes. With its comprehensive suite of tools, ServiceOps facilitates efficient incident management, problem resolution, and change management, ensuring minimal downtime and enhanced service quality. The software features a user-friendly ticketing syste... Read more about Motadata ServiceOps

Alloy Navigator is an all-encompassing IT Service and Asset Management solution, designed for medium to large-sized organizations. Its strength lies in offering a complete view of IT operations, combining service management with asset management. The software's flexibility is notable, allowing customization to fit unique business processes. Alloy Navigator excels in workflow automation, streamlini... Read more about Alloy Navigator

HaloITSM is an all-encompassing IT service management software specifically designed to cater to the needs of IT support teams. Its primary strength lies in its unified ticketing system, which centralizes all IT requests, from emails to social media queries, into one manageable interface. This feature significantly improves response times and issue tracking. The software is also equipped with powe... Read more about HaloITSM

GLPi (Gestionnaire Libre de Parc Informatique) is a powerful IT asset management software designed to optimize the management of IT assets and resources within organizations. This comprehensive platform offers tools for tracking hardware, software licenses, and network resources, enabling businesses to ensure compliance and improve operational efficiency. With its user-friendly interface, GLPi all... Read more about GLPi

Virima is a sophisticated IT Asset Management (ITAM) Software designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle, ensuring enhanced operational efficiency, cost savings, and compliance. This comprehensive platform offers a wide range of features, including asset inventory management, lifecycle tracking, software license management, pro... Read more about Virima

Faddom is a dynamic, user-friendly software designed for comprehensive network mapping and dependency analysis. It excels in real-time visualization, making complex network structures easily understandable. This tool is adept at identifying critical dependencies, helping IT teams anticipate and mitigate risks. Faddom's strength lies in its capability to analyze both on-premise and cloud environmen... Read more about Faddom

BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk

ServiceTonic is a comprehensive help desk software designed to enhance IT service management and customer support for organizations of all sizes. This platform offers tools for incident management, service request tracking, and customer communication, enabling IT teams to respond effectively to user needs. With its user-friendly interface, ServiceTonic allows users to create and manage support tic... Read more about ServiceTonic

Aptien is a versatile and user-friendly office management software, designed to streamline and organize the daily operational tasks of businesses. This comprehensive tool offers a centralized platform for managing everything from employee records and asset tracking to customer relationships and internal processes. Its simplicity in design ensures that users of all technical levels can navigate and... Read more about Aptien

RayVentory is an advanced data discovery and inventory management software designed to help businesses efficiently track, analyze, and visualize their IT assets. The platform provides organizations with a comprehensive overview of their IT infrastructure, enabling them to discover devices, software, and configurations across their networks. RayVentory’s ability to perform deep discovery ensures ... Read more about RayVentory

Raynet Unified Data Platform is a sophisticated IT management software that centralizes and streamlines IT assets, data, and operations. It offers tools for managing IT infrastructure, asset inventory, and data integration, ensuring seamless data flow across systems. The platform supports automated data discovery, data quality checks, and compliance tracking, helping IT teams maintain accurate and... Read more about Raynet Unified Data Platform

vScope is a powerful reporting software designed to help organizations streamline their reporting processes and enhance data visualization. The platform offers comprehensive tools for data collection, analysis, and presentation, enabling businesses to optimize their reporting workflows effectively. With vScope, users can easily create customizable reports, visualize data trends, and share insights... Read more about vScope